CH
Charlies
View company profile →
Warranty query.
After contacting Charlie's regarding the warranty on a garden set we bought 3 years ago. Unfortunately, the warranty was only for 12 months. However, out of the blue, Ieuan at Charlie's contacted me and offered a very generous voucher to spend instore or online. We are very happy with this resolution to our problem and can say that Charlie's customer support is brilliant. Well done Ieuan and thanks again for being professional, helpful and friendly !