Michaels Stores
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No customer service & classic example of corporate GREED!
The reason for the poor rating is due to the lack of customer service. The company has tied the employees hands from being able to assist the consumer. I asked while attempting to shop if my email address could be corrected but was told to go online. In addition I asked to have a specific item ordered but once again was told to go online. Customers are being used by the company to do what was formerly the employees job. We do the work, pay more for less & have know customer service what so ever. Are you going to start compensating the consumer??? Very bad business Michael's! Disappointed & will not be returning & will encourage everyone I know to shop elsewhere. Guessing your company will be the next brick & motor to shutter the doors! Classic example of CRAPITALISM!!;