Halfords Retail
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I would rather give them a zero star…
I would rather give them a zero star since they dnt deserve any!!! Last mouth I bought a bike for my little one which was an online order. As soon as it came to my house I’ve noticed the size is not as expected and decided to return on the Chelmsford store on the same day. So took the bike and the lady in the store said they can’t see the order took the bike to our next floor maybe they can’t help you for your return!!! Which they couldn’t looking very confused they then asked me to try to solve the problem online. After waiting for the online customer services they came up with a solution that it’s best I dnt receive the order from delivery man!!! At the end the parcel is been sent back and now I’ve been waiting for a refund for 15days and they still advice me to wait!!!