Benjamin Snow Aldrich

Benjamin Snow Aldrich

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Benjamin Snow Aldrich

UM

Umi Tea Sets

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5 out of 5 stars

Good prices with great customer service.

Good prices with great customer service. I wanted to get into traditional Chinese tea brewing, so I needed to pick up several different pieces of equipment. They had all of them in stock and at a very reasonable price. I did have a problem that one of the pieces that I ordered arrived damaged but their customer service was quick to send me a a replacement and were overall very responsive, friendly and clear. Pretty much all you can hope for in a company that's so far away. The only thing that I would note is that shipping times can be a bit long, but that's really not on them but something to be aware of. Overall a great resource, and I will be shopping with them in the future.