XI
Xiamen Airlines
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Worst airline
Worst airline. Don’t fly with them. 不推荐! They split the seats up for passengers on the SAME booking and blame customer for not arriving 3.5 hours before departure to check in at counter. A flight from Xiamen to Singapore filled with elderly passengers - they DID NOT USE THE AIR BRIDGE! Made all the elderly customers climb up and down stairs painfully, take the bus and climb more steps, for both departing airport and arrival airport! MF 885 12 March 2024 5.30pm flight. Rude ground staff at Xiamen airport, please educate and train. Upgrade your system. And I need to repeat, a full-fledge airline charging good fees should use the air bridge. You risk elderly passengers injuring themselves and potential lawsuits.