Bob Evans Restaurants
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ordered food through bob evans (cape…
ordered food through bob evans (cape coral fl 1420 Sw Pine Island Rd, Cape Coral, FL 33991) for delivery. Bob evans uses doordash and will not claim any responsibility even if you had ordered through and paid to bob evans. Family dinner never delivered by door dash, tracked driver (not even close to address) and said delivered. Told by bob evans to call door dash for refund and door dash said to call bob evans for refund. Called directly to store no help at all or even seem to care about the problem. bob evans corporate help numbers closed for holiday 12/24 10 a.m. central time? Order was place through bob evans and hold them responsible for refund. It is bob who used door dash not me for my delivery. My credit card was charged by bob evans not by door dash...for refund door dash says have to contact bob evans. Order was shown picked up 1 hour late, we tracked the driver who never can close to our street and watch outside for them since was out delivering. Driver never showed up said it had been delivered. Called door dash (what a run around and constant hold). At one point, was told by door dash driver tried to contact us 3 times....we do not show any record of calls, missed calls, or messages on phone. We also check and made sure correct phone number and address on order. We have ordered in past and have always ended up with missing a few minor items orders. I guess will have to wait until after holidays for someone at bob evans (who is probably enjoying their holiday) to answer and refund my money.