Marco Pierre White Restaurants
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Inept and incompetent staff presenting appalling food at gourmet prices
Advised need for gluten free menu in advance. Shock horror reaction from ‘restaurant’ receptionist who was unable to identify GF foods on menu Starters really good; GF salmon (only after arrogant approval from manager???) was mediocre, sirloin steak not available (in steak restaurant?) and substituted ribeye inedible - the supplied steak knife failed to cut the gristle and connective tissue attached to this £29.00 piece of protein which was cooked almost blue even though the recommended medium rare was specified. The ultimate insult was delivered by a member of hotel management 10 minutes after serving coffee by presenting a chocolate brownie to a known gluten intolerant guest Unbelievably inept, incompetent and way outside acceptable service standards Does the Michelin starred (although returned) patron know just how disrespectfully his name is being used? This is a place to avoid even if you have to book in this moderate hotel