HA
Halfords Retail
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Poor Service – Missing Bike, No Support
I’m giving two stars only because the basket I ordered actually arrived. The rest of the experience has been incredibly frustrating. I ordered a bike as a birthday gift for my mum, carefully timing the delivery. The bike never arrived, and I received no update or explanation. I had to contact Halfords myself, was promised a call back—which never happened—and now I’m stuck chasing it all over again. Customer support is practically non-existent, and I still have no idea where the bike is. Definitely expected better from a company like this