Vietnam Airlines
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Read your ticket carefully
Read your ticket carefully! We decided to fly the National carrier Vietnam Airlines business class from Hanoi to Bangkok to connect with our business class Turkish Airlines flight home to the UK. Unfortunately we didn’t check the baggage allowance and as they only allow one piece of luggage in business class and we got severely stung over £150 to check our other bag. Stupidly we had assumed this business class would be the same allowance as other business class airlines So be warned this airline takes you by surprise…. read your ticket carefully! But it doesn’t end there as their lounge at Hanoi airport is poorly stocked too ….no coffee or black tea available, no usb charging and a the lounge itself feels in need of updating. Given future travel choices I would strive to avoid this airline in future and will certainly not be recommending it to anyone