susanne Brooks

susanne Brooks

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1 out of 5 stars
Average rating

Reviews by susanne Brooks

SA

Salon Services

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1 out of 5 stars

Bad experience

I'm new to the St Anne's area, I looked online for a good hair salon. I booked in with Sommer at opulence on orchard St. I had a brief consultation regarding highlights she seemed disconnected and lacked interest. Even so I thought I'd give her a chance I was quoted £150 for cut & colour which I had to pay half deposit & booked in. On the day she did the job and lacked enthusiasm I left with my hair blonder than expected with a nice blow dry. The following weeks and months my hair started to break and fall out it was already fine and it went very thin. I have since been to another salon and they have tried rectifying the colour and given me hair treatments to try and get it healthy again. I since heard this salon has been rectifying Sommer s mistakes, it seems the salon are carrying a unprofessional amature. This is very disappointing especially considering the extortionate price's. I have had to resort to wearing hats until my hair grows healthy again.