Bob Evans Restaurants
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My Tuesday experience was horrendous
My Tuesday experience was horrendous. When I dine with my grandchildren there, they always sit us in the back and forget about us. It’s happened twice in the last 4 months. When I go with adults we are always seated in the front. We had a waitress that had an attitude from the start. Waited 15 min for her to come over and take our order. He face was flat and said you won’t get your food for 45 min. Well that sort of flustered me. I allowed 1.15 hours for lunch. Mmm so ordered for kids. They didn’t have chicken of any kind so it was difficult to pick something. I said I don’t want to order anything. She abruptly walked away . Not knowing if I was getting food or not I went to look for an answer. Well everyone was in the kitchen . This waitress even waited on someone else before me. I did let my grandkids get a little loud but they were hungry. When I ordered and wanted the fruit plate on the side for the kids she argued with me that wasn’t a side. It was an addition. The manager asked me what we ordered , I said ask the waitress, the manager asked which waitress. I said you don’t know which station your waitresses have ? She wasn’t happy. We got kids meals, asked for check. Another manager came out and said meal was free and gave me gift cards. I told her I won’t be back. She said please take them. They closed the restaurant in new Albany Indiana. It has really gone down hill.