Kay Ruocco

Kay Ruocco

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Kay Ruocco

UM

Umi Tea Sets

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5 out of 5 stars

Purple clay teapot & cup purchase

The proprietor was very helpful at time of initial purchase via online chat. She was able to answer all my questions and gave me an extra discount. The tea pot I purchased became unavailable and I had to make another selection, but being under a time crunch s as I needed it for a first working a certain time frame, she sent the new selection expedited shipping at her expense. Packaging from China was great and done with extra care, but despite this, two petal cups were broken. Um sent me two replacement cups free of shipping charges. They arrived in perfect condition within two weeks. Proprietor has been very responsive to emails and very polite. Will definitely purchase from them again.