Thumbtack
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Biased against customers to protect providers that do bad work
I had an experience where a serviceperson pulled my fridge out to do work so far that they dislodged the water line and caused damage to cabinets. I provided Thumbtack photo evidence- FROM THE INSURANCE COMPANY- of pre-work conditions including moisture readings showing no damage, then photos of the after as well as an appliance company repair invoice noting that the water line was not faulty but had been dislodged. Thumbtack sided with the vendor doing the work who provided no evidence beyond (I didn't do this), which is ridiculous- they were the only party to move the fridge. When I asked Thumbtack what more evidence they would want, they noted direct evidence that the vendor caused the leak- like a video. Unreal bias on this. I get they have to be fair and don't want false claims against vendors, but this is so biased and the fact one party just has to say "wasn't me" and another has multiple pieces of evidence from a third party and is only looking to recover additional repairs is rididulous. Avoid them or you incur all risk.