Marco Pierre White Restaurants
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We having been going to this restaurant…
We having been going to this restaurant for the past 4 years with virgin experience vouchers as we have always in the past had fantastic service and food was amazing (bishopsgate) last Saturday after a terrible year full of ill health and the death of my brother and mother in law we treated ourselves to a voucher for our favourite place to start the new year better. We were placed on a table that was side by side so I asked to be moved to one that was face to face they put us by the till where the servers congregated and the milling around and chit chat was not the ambience I had in mind so we asked to be moved again and was put on a side by side table once again and told that was best they could do. Then the waitress proceeded to ignore us and not even take a drinks order we had to beckon her over we felt like we was ear marked as troublemakers and everyone was ignoring us so the service was shoddy nothing like we’d come to love on our previous visits to the point it has spoiled the whole experience for us and will not be returning The food was fine nothing exceptional to comment on but the menu was the same one I had seen the past 4 years. The whole place, experience was spoiled for us and unfortunately I’m heart broken as I won’t be returning again. We always spend in region of 1-200 extra from our voucher as we want the best experience so we didn’t stick to the voucher we paid extra for both courses to upgrade