Plumbing & Gas Pty Ltd
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I was nearly scammed out of $1200
Long story short I called these guys wanting an aircon tech to come out and look at a fault with my unit. They told me they would send someone out who should be able to inspect, give me a quote and if possible do the repairs at the time. I agreed and paid a call out fee of $140. The guy who came out was clearly not an aircon tech as he wasn't able to do any repairs himself. Instead he spent a few mins looking and then quoted me for an "aircon rejuvination" at $1200 for the unit. The rejuvination wasn't a repair but basically a very expensive clean which "should" resolve the issue (and if not they would charge me for whatever was needed to fix it). I felt that this was too much and declined the quote even though he put the pressure on when I called out the cost. He said the reason it was so expensive is because they were quick to get the job done and worked around the clock. Well I looked into it further and found out that this was pretty much a scam and people were being charged for this service that usually didn't fix the issue and were then getting charged more to fix the issue. After checking with my local FB group I found a local tech who was able to assist me over the phone to identify the fault code and he told me how to fix it. I ended up fixing it myself in about 10 mins (it was dirty filters). If the guy who had come out today had actually been qualified he would have done the same checks and found the problem. So pissed that I paid this call out fee to this dodgy company. Do not use these guys!