Japan Airlines
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Not impressed
We booked through BA to Tokyo hotel and flights , BA as normal we could choose our seats , and upgrade if we wanted to , We had the dream liner , brilliant seats , Staff were so good and food and drink plentiful, cans of cold coke, wine beer ect , then our snacks and breakfast and dinner , Now on to JAL 🙁 First of all we could not book our seats online they were allocated to us over phone , my husband is over 6 foot we wanted to get extra leg room , we rang we asked at desk on way home , no sorry we can’t , no seats available , well when we got on plane there was loads of extra leg room seats left , absolutely fuming , then the food and drink was awful compared to Cathy pacific , and BA , warm coke ,hardly any snacks and when u asked for a drink the staff looked like you swore at them , I will never fly with JAL again it’s a shame I had high hopes for the airline.