Umi Tea Sets
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Umi Tea Sets sent wrong warmer
Umi Tea Sets shipped us a cast iron induction tea pot warmer that is wired with 220volts/2000watts and a plug configuration used in China to the USA 110v). When contacted they asked us to buy a bulky voltage converter ($129). We said no. They offered us $10 to ship it back to China. We found shipping from $348 down to $49 with USPS and forwarded the rate to them. They then offered us $20 shipping. We said no we need all the shipping, then they said okay, we will refund the product and shipping after we get it back, if it's not broken. UPDATE 1/16/23 We sent message to Umi Tea Sets we need postage prepaid and sent through PayPal (our original payment platform) and their response was to send a refund of purchase price. No follow through for posting it to China, which made no sense as it surely exceeds their manufacturing cost.