VI
Vietnam Airlines
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GARBAGE
GARBAGE! We were flying from London to Sydney via Hanoi (layover). At Heathrow We waited ages in the check in line to only be told at the counter sorry you don’t have a Visa can’t help you bye….. there was no help or information anywhere on their website to state this. We had to urgently apply for a visa within a space of 1 hour before checkin closed which set us back 700US. There were a bunch of Australians who were also in the same boat and stressing out to apply last minute. UPDATE YOUR WEBSITE SO ITS CLEAR!!