Direct Courier Solutions
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They went above and beyond
I recently left some medication in a hotel in London. I realised when I was on a train to Exeter. DCS were the only ones that would help me as other companies wouldn’t accept medication. Fortunately for me I spoke to Aimee. It is almost impossible to get through to the hotel where I stayed. Both Aimee and I made many many calls but she eventually succeeded through sheer persistence. However when the courier went to the hotel he was told there was nothing for me. From this point Aimee went above and beyond over several days to eventually achieve a collection and delivery of my medication. I am on holiday from Australia for 2 months so really needed to get the medication back. I really can’t thank her enough and DCS for achieving something that at times looked impossible due to the mammoth task of contacting the hotel.