TH
The Bong Shop
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Excellent service received
Original item was damaged due to incorrect care advice given to me at the store. It took one email and I was promptly refunded and sent a replacement. This resolution went way beyond my expectations - I would have been happy with either one. Sure, the replacement has a flaw in the glasswork, but I'm not going to cry over something that I essentially didn't have to pay for. Excellent service, excellent product, excellent response time and response in general.