VI
Vietnam Airlines
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I made a return booking Bangkok to…
I made a return booking Bangkok to Hanoi. As my trip was coming up I looked at my booking online. The details I gave the airline are incorrect. Different date of birth, email address and local phone number. I'm concerned I won't be able to fly. Also, why have I been given two booking references for one return flight? Customer services are not helpful insisting the flight was made by a Vietnamese travel agency with a Vietnamese bank card. You couldn't make it up. I would give them zero stars. Incompetent and unprofessional.