Umi Tea Sets
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Great products and exceptional customer service
I ordered a beautiful Testubin and a cup from Umi, and awaited delivery. It took a while, but I was happy to wait. When it arrived, the cup I had ordered was missing. I contacted Umi and advised that I was very happy with the product, but the item wasn't there. They were incredibly apologetic and advised they would resend the cup and a gift. They apologised if the delivery of this might be delayed due to New year, and I said that's perfectly fine. However, the item arrived in the UK, from China within 48-72 hours. I am utterly flabbergasted and the sheer speed of delivery. Now I have all my items, I can say that they are of exceptional quality and definitely worth the price paid. The customer service has also been second to none. If you're undecided regarding Umi Tea Sets, let this be the review the persuades you to take the plunge. As I will be definitely be back again.