Xiamen Airlines
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Bad bad airline
Bad bad airline; our flight was cancelled due to typhoon. Till there possible, but this could have been clear much earlier then while boarding... Then sending us to KLM for rebooking, which is not done by KLM but they should do this themselves. They have no ground crew that could answer questions and you're handed a phone number in CHINA to call...?! This is absurd. You're send home whithout information and perhaps tomorrow you can call, because the ground crew can't help you out. Period, end of story... More info; I was informed by (Chinese written) emails to enter a health form on a Chinese website. Not easy, but with google translate (rediculous!) i succeeded. I talked to another passenger that called to Xiamen air on Schiphol (probably working there at special moments?) and heard she didn't have to have that health form because it was only a stopover, but the chinese embassy, my emails and security that spoke to her at schiphol, said differently. Who wants to gamble with Chinese security when landing in China...? Not me