Tereza

Tereza

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Tereza

GP

GP Nutrition

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3 out of 5 stars

Poor buyer experience in the EU

The rating is about experience and being misled, NOT the products I ordered. When I got a message from GP Nutrition that there are no EU customs charges up to the value of 150 euro, I was really happy so made an order. However, that is NOT the case. The products I bought (in the value of 105 euro) were dispatched fast and arrived fast to Germany. Then it took almost 4 weeks for the Germany customs to process the consignment and then I got a letter to come personally to the customs office, open the package, explain what is in it and PAY 7% tax. And in the meantime I am getting reminders to submit a review of products that I have received only today. I assume the company does not know that the package has not been delivered. I have not tried the products as I just brought them home from the customs office but will and am sure they are good. I have bought two books by Gabriela Peacock and they helped me with weight loss and maintenance. However, I will never buy any of your products in the UK again. Please consider selling on Amazon or get a stockist in Germany or any other EU country.