Postoffice
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Intrusive misuse of trust. Please just do your job efficiently
Normal post is ok. But don't have any high expectations so not disappointed. Parcels and large packages are a different story. We were very excited to have Royal Mail appear to be consumer considerate when we received a message advising their restructure and aim to reduce missed deliveries and ensure customer satisfaction. We were asked to provide alternative delivery options for when the postal person couldn't deliver through our letterbox. We enthusiastically responded, advising we have a large wooden box NEXT TO OUR FRONT DOOR for such deliveries. Evri use the box, Amazon use the box, DPD use the box. Our female postie knocks the door, pushes her face up to our windows (looking into our home) and glances at the wooden box. And then fills in a red card and takes our item away with her. We have even asked her on more than one occasion to use the wooden box. Once we received a note saying she couldn't open the box cos it was FROZEN!!!! we had not problem opening it. It's beyond a joke when we have tried to make it as easy as possible to deliver to us, but the postie on our route still fails to do something so simple and easy. And peering through our windows is blatantly rude and intrusive, as well as compromising our privacy!!! This has happened so many times now, we are fed up entirely of this behaviour and service