Vietnam Airlines
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I flew business class because I had broken ribs and my insurance paid to try to make the 14 h flight S comfortable as possible I had…
I flew business class because I had broken ribs from an accident in Vietnam payed for by my insurance company so I could have some extra comfort. I had so dinner asked staff to set my be up and went to sleep. Shortly after this a passenger walked passed me and full force kneed me in the face which obviously woke me up. I needed to use the restroom and although hurt, dazed and shocked as I walked to the toilet he appeared again by assaulting me once again.by punching me in the back of the neck and did four double fists pumps to my back are and ribs. Again I was hurt and shocked and completely baffled why he did it for the second time.i waited outside the lavatory as all others were occupied. when he came out of the toilet he attacked me again punching me in the throat and again 4 double punches in the rib and torso area. I immediately told the Vietnamese air crew and they did absolutely nothing, most airlines (decent ones anyway) would have an air martial on board and would have restrained them with cuffs until the plane landed, but nothing. It was terrifying. I tried to lay back down to try to sleep but no chance. These 2 hooligans were drinking hard spirits from take off at 11am through to 4.30am. A discracefull lack of correct service of alcohol and probably explained why they were so violent. At around 4am I needed the restroom again but both toilets at the front were occupied. So I had to walk to the mid section Toilets which on the way passed to 2 drunken thugs. And here is the worst part, the skinny bald one jumped up immediately end attacked me again by punching me in the throat and scratching me like a woman. Then he sent his fat henchman to further attack me with punches etc, but the worst part being he threw me headfirst 6-7 chairs down the aile hitting chairs, metal frames, customers, you name it. I landed so hard. When I hit the floor the floor I was knocked unconscious. When I came around I was bleeding and very sore. It took 7 airline staff to help me up and take me back to my seat. But guess what, still no restraints or security to protect myself, or passengers. the staff just continued serving them alcohol and laughing and joking with them when I landed, I was taken to Heathrow police station and charged (un real) after 6 hours of custody I took a cab to hospital to get checked out (vietnamese hospitals are shit and super expensive) I spent 20 hours in hospital and had various scans and checks etc. I now fully intend to sue Vietnamese airlines, my lawyers are already on it I just need to wait for my hospital documents. If I can give you one piece of advice do not fly vietnamese airlines. It is completely unsafe no security or safe service of alcohol which is a disaster waiting to happen. Happy travels. Jamie