VI
Vietnam Airlines
View company profile →
Terrible customer service
Terrible customer service They changed my Sydney - Hanoi flight from Sat 26th Nov to Mon 28th Nov, without realising that I'm flying Christchurch - Sydney on 26th. This means I might be stuck in Sydney for 2 nights and yet when I called to query about it, they weren't very helpful and wanted me to get a refund and rebook the flights which means I would have to get the price that's doubled or tripled to the time I firstly booked. Very bad service.