Turner & George
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Online order was mostly rotten !! Order no.: 000066980
I am extremely disappointed with the online delivery service that turner and george provides. I usually shop at turner and george and spend alot of money because I expect more than my local butcher but with most of the items I recived i could have got better quality meat from my usual butcher. Alot of my meat was rotten and slimy. Upon opening the packets realised that the only thing that didnt smell or feel rotten was the ribeye steaks although they were warm but the appearance was of the quality I expect. I usually do joint orders with others and there is usually something wrong but nothing to this scale. There was other issues also such as the fat on my pork blade being over 50% of weight ,the being burgers grey and broken with a foul odour and the ribs almost green and slimy. I have thrown everything away (apart from the ribeye which was amazing when cooked) as I didnt want to risk illness as I have digestive health issues. Lastly, the customer service for the online section of the shop is extremely difficult to reach so you have much bette chances getting via to the shop. I would suggest in the future that you go the shop instead as the quality and service is worth the additional cost but forget the online service. Update I was contacted by Danny minutes after posting this review and he was extremely helpful and understanding and offered me a refund on my order. I was quite shocked as he contacted me so quickly but it's nice to know that they take these things seriously. I may consider ordering in the future online instead of in store during a less busy time.