Yorkshire Dental Suite
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YDS - 34th visit in a year and half
YDS Just again wanted to hop on and express my journey with YDS. With no exaggeration in the new years since I had my composite veneers done I have visited the practice 43 times. Within 4 days of first getting my composite’s done I was ringing the practice due to the composite chipping. Ever since then I don’t think there has been a solid month whereby the composites have not chipped and I have had to return to get it sorted. At one point i had to go through the previous operations director to get the issues rectified as I was then being told I would have to pay every time to get the chips fixed. If it wasn’t a chip I was having to sort it was a new retainer being made due to the previous one no longer fitting due to the shape of the teeth changing when I would get any chips rectified. Just over two years later there hasn’t been a month that has passed without issues and upon changing the dentist to the cosmetic lead dentist the issues are still occurring. I have email, text and called the new operations director and albeit he did ring whilst i was away on holiday which they knew i was going on and couldn’t answer. I have tried to return the call and 4 months later I have still not had any correspondence returned from said operations director. Albeit the original dentist was changed, aesthetically his work was what I was best pleased with, practicality of the materials used and the constant chipping was the issue. I have asked for my money back on numerous occasions and been told not. I have even said remove the composites and I will go elsewhere. I feel deeply let down by the practice and feel anxious going into the practice due to the numerous issues and sometime made to feel like I’m the problem. I appreciate things have warranty and composites are not made to last forever, but would of like to have thought that they would last longer that 4 days. This has genuinely taken 2 years up of my life. Not once have i been compensated for the time lost whether that be taking time off work to attend appointments and as you can imagine 43 times within the year and a half timeframe is quite substantial. I’d second guess when thinking about going with YDS and your composite bonding journey. I’m £2000+ down and left with a smile that I thought would be life changing but instead lackluster.