Lisa

Lisa

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1
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1 out of 5 stars
Average rating

Reviews by Lisa

DR

Drury Hotels

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1 out of 5 stars

Pool Closed!

We just checked in our hotel at 169 State Farm parkway in Birmingham. We arrived around 3:30 so the kids would have plenty of time to swim. She said at check in the pool is closed until tomorrow. It was advertised to have the pool when I booked it. It was a big reason to get this expensive hotel because of the indoor/outdoor pool. We should have been given a big discount. This hotel is not worth the price without a pool. Now we have the rest of the day to sit in a room with 3 bored kids. After I talked to the front desk and didn’t like the idea of paying more for their other hotel with the working pool, the front desk called to say she changed my rate to $125. That’s better than before but I could have got a hotel for $70 without a pool. I still had to deal with bored kids and wasted time here.