Thomas w. Eaton

Thomas w. Eaton

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1 out of 5 stars
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Reviews by Thomas w. Eaton

JP

Jpauto

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1 out of 5 stars

It's been two weeks since I ordered my…

It's been two weeks since I ordered my part and so far as I can tell it hasn't been delivered to FedEx yet, in spite of the fact that JP Auto's online tracking information shows that a shipping label has been ordered. FedEx also only shows that the label has been confirmed but no shipping date. I have e-mailed JP Auto twice and they replied to the first one. The only thing they said was, "were sorry for the delay." and "contact us if you don't receive your package in a few days." I didn't see a contact phone number so I requested one in the second email. This is the second review site that I have looked at and the ratings are pretty much the same. My only hope is that the very few reviews that are good are very good. Assuming they are legitimate! 6/7/24: Yeah! I finally got my bumper cover. Of course they folded it in half so that there is a nasty dent right down the middle and the center support rib im the grill is skewed out of shape. It's laying on my living room floor in hopes it will strengthen itself out, but I am highly skeptical. Besides I don't have time to wait. I needed it back on my car last week. The original part was textured black without any paint or primer and I was worried because the advertisement said it had been pre-primed. If it has been I can't tell the difference. While I was trying to find out what happened to my package I discovered that I could have ordered the same part for about the same price on Amazon and had it in a few days. It turns out this hasn't been a total loss but the experience has soured me for this company. I still will not do business with them again. It took me pestering JP Auto a few times but they finally emailed me a new tracking number and I was able to track my package through FedEx. That was yesterday so it took me more than two weeks to get the correct tracking number and the next day my package showed up. Way to stressful!