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Donald Russell
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In many years dealing with Donald Russell I have never had cause to complain.
I can only say, as I probably have done before, that in the many years I have been buying from you I have never had any reason to complain of anything. I did once have a delayed delivery, due to some breakdown I think, but everything I had was still frozen a day later when it was delivered - in polystyrene box with dry ice. This applies to all deliveries over many years.