DEBRA

DEBRA

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by DEBRA

AI

Airport Van Rental

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2 out of 5 stars

When I booked the car it did not say…

When I booked the car it did not say this was an offsite location and there was no information on how to get there. It took a few calls to get a pick-up. Once I reached the rental car location they did not have the car/size I had rented only very large vans. Consequently, the insurance I had purchased would not cover the car I was getting. I had to purchase the rental car insurance which was double the cost. The staff was very nice and accommodating and had great service but I ended up driving a huge van that was very dated, pretty dirty, the windshield wipers did not work well, the cruise control did not work, there was a loud grinding noise when making a sharp right turn and a few other small issues. I don't think I would want to rent from this facility again.