Jacksons Estate Agents
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An entrenched culture of deceit at the expense of their clients.
Awful company. Just seen the recent reviews and I can back up the charges of Jacksons' in-house culture of greed and deceit, at the expense of the homeowner. Streatham branch tried a really horrible trick on our family back in 2015: They tried an inside job whereby a Jacksons employee and her mum pretended they were going to buy our property, thereby stopping all viewings and bids from other interested parties... then they delayed and delayed and did nothing but stall the process for 4 months!! For silly time-wasting reasons, during which time we were put under immense financial strain and lost a lot of money, as we couldn't afford the rising rent of where we were living at the time. Yes, the whole office took us for fools. Yes, I'm sure they were laughing at us. In hindsight, they were clearly all in on it. Yes, we were naive to accept an offer from an insider. The intention it seems was to push us to desperation, so we'd be forced to sell under market value (foolishly we did reveal to them that we had to sell quickly due to financial pressures... and so they saw our weakness and preyed upon it). We moved our business to Kinleigh Folkard and Hayward and completed v quickly and efficiently. Never Jacksons ever, ever again. I have just checked and that nasty piece of work who orchestrated the trap (with her mother) has climbed the ladder to Jacksons' Balham Director now! Hm, if the culture of Jacksons meant she got away with / was rewarded for playing games like that 6 years ago, I'll bet her fakery, treachery and greed have only increased with time... We lost a lot of money dealing w them, I expect you could too. Reply to sarahtranter: No. But I have kept all email threads from that period, including those with our solicitor. You have the year and the office. If Jacksons want to discipline their staff, they can start with doing some honest work. Edit: I have just read through the emails. I have a correction: 6 months(!!) we wasted with Jacksons - and all they came up with was 1 lousy insider who asked silly questions - silly indulgent questions, which were heavily indulged by Jacksons and we were leaned on to indulge them too, of course. We went into mortgage arrears, had to pay a huge lump-sum for where we were renting and our credit rating was damaged. Our solicitor was also very, very unimpressed with the Jacksons' 'buyer' and Jacksons in general.