Optima Legal
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Awful
Awful, avoid at all costs. Despite getting ready for a re mortgage 4 months in advance, and being told with 2 weeks to go everything is in place.....complete lie. They hadnt even applied for the documents they needed. When questioned after spending every day on the phone and getting nowhere, we found out through the mortgage companies that they applied with 1 day to go to completetion. We missed the change over period to new mortgage by 2 weeks. Had to pay £1100 in extra costs and we had 2 x repayments returned from our previous mortgage provider as we went into the end of term rate, which ultimately will destroy our credit file. Still a week later a company we were settling a debt with have still not recieved their money. Complete scam and has caused so much stress. If someone reads this from optima, I really need to speak to a manager. Complete disgrace.