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Rakuten TV
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Swift refund from Rakuten
I ordered a movie on Rakuten thinking we had the app on our smart tv then discovered we didn’t. It was only a small cost but I asked if I could have a refund anyway - it was dealt with on the same day by Giuliana. I tried to send a thanks via a link but don’t think it sent - “digitally challenged” doesn’t come close I’m afraid! Great speedy service, many thanks.