Regis Salons UK
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Regis Croydon
Regis Croydon - Expect Hidden Charges. Expect Confrontation from Manager. Booked online and paid for Cut and Style for Medium Length. Original length was at shoulder blades. Style I wanted was ABOVE shoulders. Informed this will be charged at a rate for Long Hair. Price increased by £43 to £68. This is deception and bullying as hair being styled was ABOVE the shoulders. Was about to walk out - manager then agreed. Subsequently approached by her to say this is indeed a ‘Long haircut’ ( are they blind ?). Also - if hair is thick they charge an extra £12 ( mine is thin), if a blow dry is ‘big’ , they charge an extra £12. My bag ( which I had placed on the empty seat next to me) moved by her onto shelf in front of me, without asking me ( salon was mostly empty, 80% seats, inc. the one i had placed my bag on, remained vacant). Referred to in third person by manager ‘Is she buying that shampoo ?’ Regis - this salon represents your brand - do better - train your staff. Manager here is unprofessional and lacks basic manners.