VI
Vietnam Airlines
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AVOID AVOID AVOID
AVOID AVOID AVOID Worst Customer Service award goes to… *drum roll* Vietnam Airlines ! My flights were cancelled in March 2020 and I still have not received my refund despite continuous attempts to get it! They never reply to emails or answer the phone (half the phone numbers on their website are disconnected.. try giving them a ring before purchasing tickets) They only replied to my many emails after I threatened them with legal action. Since they're not letting me log a formal complaint I've come here to leave a public one. Do not use this airline!