Direct Courier Solutions
View company profile →
Poor
Booked, got email to advise collection day so took time off work to wait in. No one turned up so rang customer service just to be told wait it will be today. No it wasn't. Rebooked and again waited in, first excuse driver couldn't find me, strange as never had this problem before. Day went by so again phoned customer service and again told to wait. No one turned up. 3rd attempt, waited in, day went by so called them to find out its outsourced to TNT but they couldn't call them as told its pointless. So I did and made sure the driver had my mobile, he called and collection was finally made. So DCS just outsource, customer service not interested or can't be bothered. So unless you take control it doesn't happen. Suggest you avoid .