Rightmove
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Gemma Lazzari - Our Hero!
My first few experiences with VM were challenging as I felt I wasn't being supported with solutions, I had called up at least 4-5 times until the wonderful Gemma Lazzari picked up, understood our situation with a difficult rogue landlady and went onto get us a positive reference. I want to call her a miracle worker but she is just doing what comes natural to her by being helpful, listening, having a calming approach and providing solutions. She took our case upon herself and became our main contact until we resolved it. Cannot recommend Gemma enough, she has the professionalism, attention to detail, empathy and due care that you would want to be welcomed with when making a call. Thank you Gemma, we love our new home xx