One Delivery
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If I could give zero stars, I would!
Absolutely horrendous from the moment I pressed the order button! Couldn't organize a sit down in a sofa factory! They not only charge ridiculous fees for delivery but they add AT LEAST £1 to the "in store" cost of the dishes you're ordering (cross check your menus online and see if yourself!) so they are making a huge markup off their customers. They will happily take your money and not delivery what you ordered, and good luck trying to get a refund once they've made off with your cash. The infrastructure of the organization is appalling, there's no way to make a complaint or contact the management and if you do speak to someone in authority they will lie and disregard everything you say. They fail at the most basic of customer care and do not care a damn if you threaten to take action against them because the guy who owns the company itself is more or less a ghost. Seems like the whole concept was created by a chancer and is run like it too. Pretty sure the majority of the positive reviews here are just people who work for a franchise trying to get the company a better reputation. It's shoddily run, and that's a real shame because the service they offer on paper is great but its execution would be better handled by toddlers!