Vietnam Airlines
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Suddenly Jetstar, no disclaimer
I booked a flight, which said Vietnam airlines on the booking, and had their logo on it. Nowhere did it say, that another airline would operate this flight. Once I got to the airport, I discovered that the flight was operated by Jetstar. Oh boy. Worst checkin experience of my life. Most chaos I have ever witnessed. Counters randomly opening and closing, multiple lanes of people converging for a single checkin counter. People randomly making extra lanes, not moving forward at all. It too 2 hours for what usually takes 10-30 minutes. Then yet queuing again for minutes at the passport check and security for what feels like an eternity because there are on 45 minutes left until takeoff after receiving the ticket. All in all one of my worst experiences. Shame on Vietnam airlines for cooperating with such a poor airline without disclosing this information.