GB Bank
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hard work all the way...is it worth it
I opened an account at GB bank I transfered £80,000 but the bank refused the deposit as it didn't come from my nominated acct. Fair enough my mistake, they said the money would be refunded straight away, the next day it wasn't in my account so I phoned my bank and after a lot of enquires they told me it was still with GB bank, I phoned GB bank and they told me some story that it had to be cleared before it could be returned, I asked were my 80K was now and the lady didn't know, so I asked to speak to a manager and was told they would have to call me back and there was a three day wait, so asked to speak to someone senior at the bank and after a 12 minute wait I was put through to customer services after a lot of questions I was able to find out the money was with GB bank but it was their policy to hold it, I asked why and they said it was just their policy. I decided the only way to get satisfaction was to write to their CEO a Mr Mike Says who states that he doesnt think its necessary to divulge his email address, my guess would be that he gets too complaints or he is ashamed of his bank. Im not sure now if I feel comfortable banking with GB bank