Airport Van Rental
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Ok place. Bad management
I've used AVR about 4 times over the past 6 months. The first 3 times have ranged from good to acceptable service, depending on who's working the counter. The 4th time, the van I rented failed to start due to a faulty key and I was stranded in the desert for about 8 hours. (It was not the key battery- the key's circuitry failed!) I called AVR roadside assistance and the guy truly tried to help me but response time was slow. Had to tow to dealer for a new key. This pretty much ruined my whole trip and I understand that cars breakdown. What ticked me off most was the AVR manager's attitude when I returned the van - looking at me with suspicion and telling me he might not return my deposit! What a jerk! He should have been apologizing to me for my terrible experience and ruined trip.