John

John

Member since Invalid Date
1
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1 out of 5 stars
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Reviews by John

AI

Airport Van Rental

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1 out of 5 stars

They said they would provide a shuttle…

Admitted False Advertising. They said they would provide a shuttle to and from the airport and the rental van pickup location. They did neither. They made us use Uber to get to the pickup location and said they would reimburse us. After 3 phone calls they did. I called multiple times to make sure we could get from the dropoff location to the airport when we returned. They never called back so we had to make our own arrangements to get back to the airport. When I asked to be reimbursed for it, the supervisor admitted they were advertising false information, but said his boss said they could not reimburse us for the return to the airport. Save yourself time and money and rent from somewhere honest. Overall renting somewhere else will save you money and a lot of headache. Made a poor start to our vacation.