Bob Evans Restaurants
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Defiance Ohio Bob Evans
I was in the defiance Ohio Bob Evans this morning. I walked in and found there was about 20 people ahead of me. The greeter was telling people 10 to 15 minute wait time. Many people left the restaurant because it was over 40 minutes before they could get seated. When I questioned the greeter she said that the kitchen was extremely busy. The manager did not come out and explain to any of us what was going on or why we were being made to wait nearly an hour to be seated. It is clear the Bob Evans needs to get their management under control. You have to learn to balance between call in orders and people who are waiting in your lobby. Myself and others promptly got up and left. This management team thought it was best to just ignore the customers coming in the store. What a terrible experience.