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Excellent range of products at unbeatable prices. Customer service is also second to none when I raised a query that was answered and resolved within hours. Thanks to Michael for his help. Great company, highly recommended.
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Short version: summer family holiday, great hotel, perfect for families, excellent food, amazing staff, quick efficient transport to Disney park. Outstanding value. Highly recommended Long version: Family of four. First trip to Orlando staying in a hotel (usually stay in a villa) Location: very close to Disney parks and other amenities, walking distance of Disney Springs, view of Disney fireworks and drone shows each night from west facing rooms (or from pool/bar area). Close to restaurants, Vineland premium outlets and within $16 Uber/Lyft to Universal Studios. Food: breakfast buffet. Cereals, fruit, pancakes, cooked breakfast including sausage, breakfast potato, eggs and more. All you can eat. Variety of unlimited fruit juices (four types), coffee and many soft drinks. Ice and water on tap for filling water bottles for park visits. Pizza Hut food made on site. Market place / store on ground floor for supplies, food, drinks including alcohol. Dinner is unlimited buffet which changes each night eg tacos, hot dogs, pasta, chicken. All you can eat and very tasty, served 1730-1930. Three alcoholic drinks each per adult each night. Decent selection of spirits, cocktails and two different beer types. Rooms: very spacious, very comfortable and firm beds, great adjustable air conditioning, blackout blinds, massive shower (no bath in our room), two sinks for expediting getting ready/brushing teeth etc, microwave and decent sized fridge in room. Multiple charging ports for devices (USB ports and plug sockets, sufficient for all family devices for a family of four who have multiple devices) Pool:decent sized pool with hot tub for 15+adjacent to bar. Restaurant serves food to pool area also for outside dining, reasonably priced and very good. Staff: they are all very helpful and pleasant and genuinely keen to help. Transport: buses laid on solely for hotel guests to all Disney parks. Buses run with military precision from early morning til late at night in most cases; less popular park like Typhoon Kagoon has limited bus journeys but us only $7-8 in a taxi. Published timetable. Buses were literally ALWAYS on time , completely reliable. Never once struggled to get on a bus despite staying during peak summer period although sometimes it was standing room only. Uber/Lyft pick ups were always available within minutes and surprisingly cheap eg often less than $8 to parks. General: hotel is spotlessly clean, quiet and well located. Transport via buses saved significantly on costs of hiring a car and the $30 daily parking fee for Disney parks. Overall I cannot recommend this hotel enough for families and was very impressed. I doubt I will seek to book a villa again in future and will absolutely return to this hotel. Highly recommended!