Direct Travel Insurance
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I used the phone to renew my insurance
I used the phone to renew my insurance. The automated introduction was reasonably quick and easy to follow, taking me to a very helpful and polite lady (Kelly I think was her name). Due to my age (76) there were some changes needed to the policy but she explained and sorted all of this and answered some questions about future cover. Overall the best experience I have had in sorting things out over the phone. I was almost sorry when the call ended. Thank you.