DENTAKAY DENTAL CLINIC
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Be cautious before booking
I already had veneers done elsewhere but noticed I had issues with two veneers so needed them replaced and my natural teeth below possibly needed root canal and wanted a few other changes to the shape. Everything seemed fine when contacting Dentakay, I was told they can do everything I said I needed done and I booked in and agreed on the treatment plan until I got there. I was told I needed all veneers redone and all my wisdom teeth removed? I was really stressed and annoyed because I was caught off guard and ill prepared for such a huge change. Also the price change too. I was told it’s because they didn’t realise I had an overbite in my pictures and they want to redo all my veneers to have this fixed? (I am happy with my overbite but was told it needs changing) Travelling from England to Istanbul is not a simple easy trip to the dentist, so I managed to have them give me the option to change the problem two veneers and that’s it. I was not mentally ready for such a huge change. Further problems: I was told because I am only having two veneers changed and root canal I must now pay for the hotel and transport as before it was within the price range but now it’s not? I wasn’t happy at all because if I had known this would happen I would have made other hotel arrangements as the hotel was not nice. Transport I was in the car to and from the airport and appointments with other patients? So confused again. I wouldn’t made my own arrangements so I don’t have to be in car with other people I don’t even know and wasn’t comfortable with. On top of all this, I returned home and noticed (because my treatment only finished the afternoon before I left to come back to England) that the tooth right next to the veneers they replaced is chipped/broken in the area connecting to the new veneers. My guess is when putting in the new veneers or during root canal or shaving of teeth they did this but never mentioned to me. I would be very cautious before booking in and please go without any expectations as I did not get the initial planned treatment and have faced issues.