Foxy Rentals
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Looking to hire from foxy… don’t!
Looking to hire a van from a local company to where my holiday home is. Looked through their T&C’s before booking. Nothing stated about needing to be local. I booked and reserved paying deposit online. I got a call from an office lady, advising don’t you have a local address. Advised only holiday home but licence and bank in my home address. Did not like me saying am not happy with the lack of information. Her reply “I just work here, you can speak to director” So I did, explained my situation and reason for rental. He did advise they can speak to insurance but could take 72 hours. However my rental was for Wednesday and was not taking chances. I asked if they online for reviews. He said yes, so I did reply ok thanks will leave one and he got quite a***y. Left google review and manager lied about my contact with office to make out customer in wrong and they all good. No confirmation of refund has been received.